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Swoop Analytics

Aspect Description
Vendor
Swoop Analytics
Details
Website
Term
Social Network Analysis
Purpose/ Statement
Sale/ Provide Information
Genre/ Research Methods
Descriptive website
Concept
Quantification of social aspects of work to improve engagement & collaboration
IT involved
Platform itself
Data Sources
CACS Logs
(Research) Methods
SNA, Sentiment Analysis, Topic Analysis
Stakeholders
Community Managers & Management & Employees
Goals
Engagement and Collaboration
Theoretical Warrant(s)
Social Capital
Level of Analysis
Individual & Group & Organizational
Side effects
Security & Privacy, GDPR
Theoretical instantiation/ link function
None
Comparison with our model
This vendor do not provides information about concepts they use, nor side effects from the use in the workplace.
Comment
Sentiment analytics tool: e.g. to measure how well top managers are engaging with their staff
People Analytics Wiki

Despite people analytics being a hype topic and attracting attention from both academia and practice, we found only few academic studies on the topic, with practitioners driving discussions and the development of the field. To better understand people analytics and the role of information technology, we performed a thorough evaluation of the available software tools. We monitored social media to identify and analyze the 41 people analytics tools listed here.


ERCIS Competence Center Smarter Work

The Competence Center Smarter Work supports organizations with the introduction, use and management of new communication and collaboration systems. We build on years of experience with transformation processes towards “Smarter Work”. We integrate individual and organizational perspectives in our research projects, inquiring about employees who use new technologies in their everyday work. Our research is characterized by the pursuit of long-term improvements. To this end, we seek a focused understanding of underlying organizational problems before pointing out customized options for action. Made possible by an interdisciplinary team of scientists from business, computer science, psychology, sociology, as well as practitioners from the IT industry.